Descrição de Vaga

Código: 7023
Título da vaga: Network Security - Sênior
Local: São Paulo,São Paulo
Região: Outra
Tipo de emprego: PJ
Nível Profissional:
NÍvel Acadêmico: Ensino Superior Completo
Habilidades: Qualifications
· Min 8+ years of Network Engineer experience supporting global network infrastructures
· Experience in working as part of a global support (follow the sun) model
· Cisco CCNP/CCIE and other industry standard networking certifications
· Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
· Expert level knowledge of troubleshooting, implementing, optimizing and testing of security technologies including VPN IPSEC/SSL, GRE and Load balancing
· Expert level of Knowledge for FTD/ASA packet capture and packet tracer analyses.
· Expert level for Wireshark and debugging reading skills.
· Extensive hands-on experience with:
Cisco Firepower, ASA product families
Cisco ISE o VPN IPSEC/SSL, GRE technologies and firewall policies
F5 Load balancers LTM/APM and WAF
Cisco SD-WAN experience a plus

· CCIE Security
· F5-CSE
· 300-415 ENSDWI certification
· ITIL v4
Remuneração Básica: -   - 
Benefícios: 0
Resumo da Vaga: Responsibilities
· Handling tickets / Incidents via Service Now platform
· Lead technical incident calls as a SME
· Troubleshooting and providing break fix support to technical issues
· Perform root cause analysis of raised issues
· Defining process improvements and ensuring that the processes are adhered to
· Take shared ownership of resolving issues in a SLA driven environment
· Mentoring / training team members as a SME
· Testing and auditing as required from time to time
· Improves and maintains customer and employee satisfaction
· Work as part of a Follow the Sun support global support model

Technology Knowledge
· Cisco ISE
· Cisco Meraki
· Load Balancer - F5 LTM/APM and WAF
· SD-WAN experience a plus

Soft Skills
· Excellent verbal and written communication skills (English)
· Have a strong presence and the ability to lead highly complex real time incident calls in front of the customer and other parties
· Excellent customer handling skills
· Ability to handle high pressure situations

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