4357 - Analista de Suporte SR


     

Descrição de Vaga



Código: 4357
Título da vaga: Analista de Suporte SR
Local: São Paulo,São Paulo
Região: Outra
Tipo de emprego:
Nível Profissional:
NÍvel Acadêmico: Pós Graduação Completo
Turno/Horas:
Habilidades: Request EC12971 tem foco no em Server e Active Directory, conforme descrição:

Requerid Role: Premier Field Engineer
Requirement for Role
 Key technical resource for the customer
 Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
 Join a highly motivated team of leading industry experts
 Preview new technology before others in the industry and learn how to make the best from it
 Visit customers to train them and share industry and development expertise
 Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
 Build strong customer relationships and ensure deliveries align with customer projects and milestones.
 Gain access to expertise and support from Microsoft’s consulting practice and product groups
 Continually learn and grow professionally
 Analyze problems
 Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
 Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills
 Fluent English oral and written communication

Resource needs to be proficient with the following products (product skills)

Mandatory product skills:
 Windows Server 2008R2 / 2012R2 / 2016 / 2019
 Active Directory
 Windows Client

Desirable product skills:
 Microsoft Azure
 Microsoft Hyper-V
 NLB, MS Cluster Server/Multi-vendor Cluster and SAN implementations

Resource needs to be proficient performing the following functions: (functional skills)
 5+ years of relevant experience in systems engineering, software support or IT consulting with Microsoft products in large environments
 PowerShell programming for administering purposes.
 Solid understanding of large enterprise Windows Server infrastructure design and deployment, client/server, networking, and Internet technologies fundamentals.
 MCSA certification (Windows Server or Windows 10) and/or Microsoft Specialist in Microsoft Azure are preferred
 Deep experience on large and very complex Active Directory infrastructures, including (but not limited) the understanding of the following topics works:
 Kerberos / FSMO Roles / AD database Replication / SYSVOL / Group Policy
 TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or NetMon
 Troubleshooting at the expert level within large network environments
 Windows Client/Desktop operating system solutions: Windows 10, Windows 8.1, Windows 7 Enterprise

Specific requirements
 Customer service skills, team work, problem-solving skills, good presentation skills, capacity to deal with challenging situations and ability to operate in a flexible team environment with minimal supervision.

Categoria:
Remuneração Básica: -   - 
Benefícios: 0
Resumo da Vaga: Request EC12971 tem foco no em Server e Active Directory, conforme descrição:

Requerid Role: Premier Field Engineer
Requirement for Role
 Key technical resource for the customer
 Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
 Join a highly motivated team of leading industry experts
 Preview new technology before others in the industry and learn how to make the best from it
 Visit customers to train them and share industry and development expertise
 Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
 Build strong customer relationships and ensure deliveries align with customer projects and milestones.
 Gain access to expertise and support from Microsoft’s consulting practice and product groups
 Continually learn and grow professionally
 Analyze problems
 Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
 Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills
 Fluent English oral and written communication

Resource needs to be proficient with the following products (product skills)

Mandatory product skills:
 Windows Server 2008R2 / 2012R2 / 2016 / 2019
 Active Directory
 Windows Client

Desirable product skills:
 Microsoft Azure
 Microsoft Hyper-V
 NLB, MS Cluster Server/Multi-vendor Cluster and SAN implementations

Resource needs to be proficient performing the following functions: (functional skills)
 5+ years of relevant experience in systems engineering, software support or IT consulting with Microsoft products in large environments
 PowerShell programming for administering purposes.
 Solid understanding of large enterprise Windows Server infrastructure design and deployment, client/server, networking, and Internet technologies fundamentals.
 MCSA certification (Windows Server or Windows 10) and/or Microsoft Specialist in Microsoft Azure are preferred
 Deep experience on large and very complex Active Directory infrastructures, including (but not limited) the understanding of the following topics works:
 Kerberos / FSMO Roles / AD database Replication / SYSVOL / Group Policy
 TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or NetMon
 Troubleshooting at the expert level within large network environments
 Windows Client/Desktop operating system solutions: Windows 10, Windows 8.1, Windows 7 Enterprise

Specific requirements
 Customer service skills, team work, problem-solving skills, good presentation skills, capacity to deal with challenging situations and ability to operate in a flexible team environment with minimal supervision.



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