Descrição de Vaga
| Código: | 2514 | |
| Título da vaga: | Data Administrator (DBA) - AD - Senior | |
| Local: | São Paulo,São Paulo | |
| Região: | Outra | |
| Tipo de emprego: | ||
| Nível Profissional: | ||
| NÍvel Acadêmico: | Pós Graduação Completo | |
| Turno/Horas: | ||
| Habilidades: | Sales Force - Field Service Lightning Consultant 1. At least 8 Years of IT experience 2. Certified Salesforce Field Service Lightning Consultant 3. Experience with setting up FSL -Field Service Lightning Consultant) data model (Work Orders, Service Appointments, Service Resources, Territories, etc) 4. Ability to configure Service Rules and Objectives in support of Field Service business processes 5. Experience installing FSL ( Field Service Lightning Consultant) managed package and guided setup configuration 6. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the support community 7. Resolve customer service issues and skillfully manage complex customer service problems. 8. Manage customers' expectations and experience in a way that results in high customer satisfaction. 9. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. 10. Assist with the design and delivery of product and other technical training. 11. Review support cases for technical and troubleshooting accuracy. 12. Define and describe technical best practices. 13. Salesforce Service Cloud foundational knowledge 14. SOQL/SOSL 15. Deployment- Metadata API/ANT Migration tool/CLI 16. Flows/Process Builder 17. Authentication, SSO/Auth Provider 18. Lightning Experience - Lighting Web Components & Aura 19. Apex(Synchronous and Asynchronous) 20. Integration - REST/SOAP/Bulk API 21. Debugging/Troubleshooting Errors 22. Visualforce 23. Sites/Communities/Force.com |
|
| Categoria: | ||
| Remuneração Básica: | - - | |
| Benefícios: | 0 | |
| Resumo da Vaga: | Sales Force - Field Service Lightning Consultant 1. At least 8 Years of IT experience 2. Certified Salesforce Field Service Lightning Consultant 3. Experience with setting up FSL -Field Service Lightning Consultant) data model (Work Orders, Service Appointments, Service Resources, Territories, etc) 4. Ability to configure Service Rules and Objectives in support of Field Service business processes 5. Experience installing FSL ( Field Service Lightning Consultant) managed package and guided setup configuration 6. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the support community 7. Resolve customer service issues and skillfully manage complex customer service problems. 8. Manage customers' expectations and experience in a way that results in high customer satisfaction. 9. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. 10. Assist with the design and delivery of product and other technical training. 11. Review support cases for technical and troubleshooting accuracy. 12. Define and describe technical best practices. 13. Salesforce Service Cloud foundational knowledge 14. SOQL/SOSL 15. Deployment- Metadata API/ANT Migration tool/CLI 16. Flows/Process Builder 17. Authentication, SSO/Auth Provider 18. Lightning Experience - Lighting Web Components & Aura 19. Apex(Synchronous and Asynchronous) 20. Integration - REST/SOAP/Bulk API 21. Debugging/Troubleshooting Errors 22. Visualforce 23. Sites/Communities/Force.com |
|