Descrição de Vaga
|Título da vaga:||Administrador de Service Now|
|Local:||São Bernardo do Campo,São Paulo|
|Tipo de emprego:|
|NÍvel Acadêmico:||Ensino Superior Completo|
• Knowledge and hands on experience implementing ITSM/ITBM/GRC solutions or similar preferred.
• Background in Service Management, ITBM, GRC, IT Management preferred.
• High level of flexibility, creativity, and dependability.
• 3-5 years of experience in a technical training environment required;
• some instructional design experience preferred but not mandatory.
• ITIL certification preferred
• Good working knowledge of MS Office applications, including: Word, Excel, and PowerPoint as well as learning technologies such as Captivate, Articulate, design tools, LMS' and web conferencing applications.
|Remuneração Básica:||- -|
|Resumo da Vaga:||Certified Service Now Administrator - CSA
• Delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite), virtual classroom, and recorded formats.
• Learn highly technical products quickly using pre-release documentation and pre-release software and hardware.
• Use exceptional verbal and written communication skills, including virtual/online delivery of multi-day classes.
• Contribute and assist in development of effective and sustainable training courseware and curriculum.
• Travel up to 50% (worldwide).