4128 - Analista de Suporte SR (Windows)


     

Descrição de Vaga



Código: 4128
Título da vaga: Analista de Suporte SR (Windows)
Local: São Paulo,São Paulo
Região: Outra
Tipo de emprego: Agenciamento de Cargas
Nível Profissional:
NÍvel Acadêmico: Ensino Superior Completo
Turno/Horas:
Habilidades: MCSA certification ( Windows 10) and/or Microsoft 365 Certified: Modern Desktop Administrator Associate

Mandatory knowledge/experience includes:
- Windows Client (Windows 10) knowledge
- OS Image Creation Experience
- OS Deployment Experience
- Plan or Implement OS Deployment and Solutions
- Troubleshoot Windows Client common issues like: Deployment, performance and reliability issues
- Solid understanding of large enterprise Windows Client infrastructure design and deployment, client/server, networking, and Internet technologies fundamentals.
- Deep experience on large and very complex Windows Client infrastructures, including (but not limited) the understanding of the following topics works:
- Group Policy / OS Architecture / Windows as a Service
- TCP/IP and other protocols including use of troubleshooting tools – scripting and packet sniffers and/or NetMon

Desirable knowledge/experience includes
- Active Directory
- Windows Client Security knowledge
- PowerShell programming for administering purposes.
Resource needs to be proficient with the following products
Mandatory: Client Operating Systems (Windows 10)

Mandatory knowledge/experience includes:
- Windows Client (Windows 10) knowledge
- OS Image Creation Experience
- OS Deployment Experience
- Plan or Implement OS Deployment and Solutions
- Troubleshoot Windows Client common issues like: Deployment, performance and reliability issues
- Solid understanding of large enterprise Windows Client infrastructure design and deployment, client/server, networking, and Internet technologies fundamentals.
- Deep experience on large and very complex Windows Client infrastructures, including (but not limited) the understanding of the following topics works:
- Group Policy / OS Architecture / Windows as a Service
- TCP/IP and other protocols including use of troubleshooting tools – scripting and packet sniffers and/or NetMon

Desirable knowledge/experience includes
- Active Directory
- Windows Client Security knowledge
- PowerShell programming for administering purposes.
- MCSA certification ( Windows 10) and/or Microsoft 365 Certified: Modern Desktop Administrator Associate

Specific requirements needed: Customer service skills, team work, problem-solving skills, good presentation skills, capacity to deal with challenging situations and ability to operate in a flexible team environment with minimal supervision.

Categoria:
Remuneração Básica: -   - 
Benefícios: Assistência Médica,Vale Refeição,Vale Alimentação
Resumo da Vaga: - Key technical resource for the customer

- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

- Join a highly motivated team of leading industry experts

- Preview new technology before others in the industry and learn how to make the best from it

- Visit customers to train them and share industry and development expertise

- Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.

- Build strong customer relationships and ensure deliveries align with customer projects and milestones.

- Gain access to expertise and support from Microsoft’s consulting practice and product groups

- Continually learn and grow professionally

- Analyze problems

- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

- Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills

- Fluent English oral and written communication


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